Shipping policy

Shipping Policy

⦁ Delivery Time: Orders are delivered within 7 to 14 days of placement, subject to product availability and credit verification.

⦁ Shipping Cost: All our products are shipped free of charge.

⦁ Shipping Method: Orders are shipped via a reputable courier service and require a signature upon delivery.

⦁ Tracking Information: A tracking number is provided once your order has shipped, so you can follow your delivery status through the courier's website.

⦁ Delivery Changes: Need to change your delivery address after ordering? Contact us as soon as possible. We'll do our best to accommodate your request, though we can't guarantee it will always be possible.

Return Policy

⦁ Return Period: Customers have 14 days from the date of delivery to request a return.

⦁ Return Criteria: To be eligible, items must be in their original condition and packaging, with all tags and labels still attached.

⦁ Return Process: To start a return, contact our customer service team with your order number and the reason for the return. We'll guide you through the next steps.

⦁ Refunds: Refunds are processed within 14 days of receiving the returned item and credited back to your original payment method.

⦁ Return Shipping: Customers are responsible for the cost of returning an item, unless it arrived damaged or defective.